General Information

In the course of its activities, SC RATEZ DEZ WASH SRL, a commercial company registered at the address 390/B Mihai Eminescu Street, Vama locality, Satu Mare county, registered with the Trade Register under number J30/1074/2020, and having the tax identification code RO40597316, processes your personal data when you access the website www.tara-oasului.ro.

The company ensures constant compliance with the principles and legislation regarding the protection of personal data in terms of processing, collection, processing, storage, and transfer of personal data, as regulated by the current legislation and the provisions of Regulation (EU) 679/2016 on the protection of individuals with regard to the processing of personal data (GDPR).

This Privacy Policy establishes the key principles regarding data protection and how SC RATEZ DEZ WASH SRL manages the personal data you provide us when accessing the website www.tara-oasului.ro.

By using our services or accessing our website, you agree to the terms and conditions of this Privacy Policy.


Definitions

The following definitions of terms used in this document are extracted from Article 4 of Regulation (EU) 679/2016 on the protection of individuals with regard to the processing of personal data (GDPR):

“Personal data” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

“Processing” means any operation or set of operations performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of data.

“DPO” refers to the Data Protection Officer responsible for data protection within SC RATEZ DEZ WASH SRL.


Purpose of Personal Data Processing

The personal data we may process includes: name, surname, telephone, email.

Your personal data may be accessed by us under the following circumstances:

  • As a result of orders placed through third-party ordering websites.
  • By using the email address and telephone numbers displayed on the website www.tara-oasului.ro for orders, information requests, or communication purposes.
  • Communication with you through the channels you have approved to keep you updated on our services and offers.
  • Customer surveys, marketing campaigns, market analysis, raffles, contests, or other promotional activities.
  • “Cookies” files.

We do not store or access information stored on your terminal equipment (computer, phone, tablet, etc.) without your prior consent unless these operations are exclusively carried out for the purpose of transmitting a communication through an electronic communications network or are necessary for providing a service expressly requested by you (for example, storing information about your activities on the website www.tara-oasului.ro to facilitate easy use of the website upon subsequent access).

For the use of cookies that require your prior consent, the website www.tara-oasului.ro will request your consent through a message displayed on the site upon access. This message contains a link to this Privacy Policy and provides you with the option to accept or refuse cookies. If you have given your consent but later change your mind, you can use the settings of your internet browser application to delete stored information or refuse cookies.


Legal Basis for the Processing of Personal Data

Any operation that constitutes processing (collection, storage, recording, organization, adaptation, modification, extraction, consultation, use, disclosure by transmission, destruction) of your personal data will be carried out based on one of the legal grounds listed below:

  • Processing is necessary for compliance with a legal obligation.
  • Processing is based on your prior and explicit consent.
  • Processing is necessary for the protection of your interests or the interests of another individual.
  • Processing is necessary for the legitimate interests pursued by SC RATEZ DEZ WASH SRL or a third party, except where your fundamental rights and freedoms override those interests.

In cases where applicable laws require your prior and explicit consent for the processing of specific categories of data, we will process such data solely based on your prior and explicit consent. You have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of the processing based on consent before its withdrawal.

However, if the processing is strictly necessary for the provision of services by SC RATEZ DEZ WASH SRL and the processing could be based on other legitimate grounds provided by applicable laws, SC RATEZ DEZ WASH SRL will proceed with such processing and inform you accordingly.


Sharing and Transfer of Your Personal Data

Except as stated below, we will not disclose any information regarding your data without authorization:

  • Third parties or companies for the purpose of delivering the ordered products.
  • Other companies with whom we may develop joint marketing programs for the offering of our products and services.

The transmission of your personal data to the aforementioned third parties will only be done under a confidentiality commitment and ensuring an adequate level of security from their part.


Updating Your Personal Data

If any of the personal data you have provided to us undergoes changes, such as a change in your first name, last name, email address, or if you wish to cancel any request you have made to us, or if you become aware that we hold any incorrect personal data about you, you can notify us by sending an email to contact@tara-oasului.ro.

We will take reasonable steps to periodically update our records regarding your personal data, but we will not be responsible for any unforeseen or unnotified changes to your personal data.


Retention Period of Your Personal Data

We will retain your personal data for a period that does not exceed the time necessary to fulfill the purposes for which the data is processed, unless legal provisions dictate or require otherwise.

Your personal data will be erased or deleted when they are no longer reasonably necessary for the aforementioned purposes.

For the purpose of participating in any contests and campaigns organized by SC RATEZ DEZ WASH SRL, we will retain your personal data for the duration necessary to conduct these programs and to prove your participation, in accordance with the Regulations communicated for each event.

Regarding the analysis of website navigation and user interactions with the www.tara-oasului.ro website, we will retain data regarding your interactions for a period of up to 3 years.

SC RATEZ DEZ WASH SRL may delete your personal data when it deems them no longer necessary for the purposes for which they were collected.


Your Rights Regarding the Processing of Personal Data

Subject to certain legal conditions, we would like to inform you that, under the new regulations on the protection of personal data provided by the General Data Protection Regulation (GDPR) 679/2016, if we process your personal data, you have the following rights:

  • Right of access (Article 15): You have the right to request, free of charge, confirmation of whether or not we process personal data concerning you. You may also request a copy of the data we process about you. Requests should include relevant information to identify you in our database. We will address your request within a maximum of 30 days from receiving it.
  • Right to information: This right involves concise, transparent, and easily accessible information provided to data subjects regarding the processed data.
  • Right to rectification (Article 16): You can exercise this right by submitting a request to modify the information we already have about you. You can make such a request when you notice that your data is incomplete or inaccurate.
  • Right to restriction of processing (Article 18): You can exercise this right when you contest the accuracy of the data or believe that the processing is unlawful. As a result of exercising this right, we may continue to store the data, and further processing operations will only be possible with your consent, except in cases expressly provided by law.
  • Right to data portability (Article 20): You can exercise this right in cases where the processing is based on your consent or a contract, and only if your data is processed by automated means. If you meet the conditions, you can submit a data portability request to the operator of your choice.
  • Right to object to processing for marketing purposes (Article 21): You can exercise this right at any time, and we guarantee that your data will no longer be processed for this purpose. However, please note that it may take a reasonable period of time (72 hours) to register and address your request, during which you may still receive marketing communications from us.
  • Right to erasure (Article 17): Under this right, we have an obligation to delete the personal data we process about you. This right is not absolute and applies only in certain situations expressly provided by law. When submitting a request for erasure, please note that the deletion process may be complex.
  • Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP): You have the right to address the National Supervisory Authority for Personal Data Processing, the public authority in Romania located at 28-30 G-ral. Gheorghe Magheru Blvd, Sector 1, Postal Code 010336, Bucharest, Romania. Their website is http://www.dataprotection.ro. The authority’s objective is to defend the fundamental rights and freedoms of individuals, especially the right to privacy, in relation to the processing of personal data and the free movement of such data (GDPR). You can contact ANSPDCP if you believe there has been a violation of Regulation (EU) 679/2016 regarding the protection of personal data.

Contact Information of the Data Protection Officer (DPO)

If you have any questions regarding the exercise of any of your rights mentioned above or any other inquiries, you can contact the DPO at the following email address: contact@tara-oasului.ro. Additionally, you can send written requests to the correspondence address of SC RATEZ DEZ WASH SRL, detailed in the introduction of this policy.

If you wish to proceed with the above, we may ask you to verify your identity by providing us with a copy of a valid identification document to comply with security obligations. We will consider any requests or complaints we receive and provide you with a timely response.


Updating the Privacy Policy

SC RATEZ DEZ WASH SRL will ensure the updating of this Privacy Policy and will display the most recent version of it on the website www.tara-oasului.ro.